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Offline UPS Series

Can the BLUE GATE UPS Battery be maintained?

BLUE GATE Battery is sealed maintenance free battery. It does not require refill of electrolyte or water.

How Do I Know what capacity of UPS is Suitable for Me?

To know what capacity of BLUE GATE UPS is suitable for you, kindly contact our customer service representative on 0700BLUEGATE to get a Load Assessment and advice on which capacity of UPS is suitable for you.

How do I use my UPS?

The UPS is meant to provide immediate backup and protection to connected load(s) when utility power supply fails or become faulty. The backup time is just sufficient to sustain the connected load to allow the user to power on other alternative power supply (generator) when public utility mains fails or safely shut down connected load. The UPS is not designed to always backup load until battery becomes empty because this extreme usage affects the lifespan of the UPS batteries.

How Often Do I Have To Replace The BLUE GATE UPS Battery?

When the battery can no longer backup as required, it should be replaced.

What are the Types of BLUE GATE UPS Available and How Do They Function?

BLUE GATE has 2 categories of UPS. These are on-line UPS, and Line- Interactive UPS.

1, On-line UPS:

This type of UPS has zero transfer time during power failures. It implies that the output power from the UPS remains as pure sine wave without any blink when Utility power is switched off or on. So, the output power quality is suitable for very sensitive equipment that requires no voltage fluctuation or breaks like Servers, Medical equipment, Telecommunication equipment, etc

2, Line-interactive UPS:
This range of UPS is designed to backup load during power failures with a minimal transfer time that is usable by basic home and office appliances.

What Equipment Can I use for a UPS?

BLUE GATE UPS can be used for most appliances or equipment especially those which should not be interrupted when they are in operation, such as TV, medical equipment, computers, elevators, security system, etc. it should be noted that for any choice of load, the capacity of the particular UPS should not be exceeded.

What is a UPS?

UPS stands for Uninterruptible Power Supply.

BLUE GATE UPS provides a backup power supply to your appliances or equipment when there is a power failure to enable you switch on another source of power supply like a generator without interrupting the operation of your appliance.

The UPS is there to prevent immediate loss of power when light suddenly goes out and it is advisable to turn off the UPS if loss of direct power is prolonged or when going out to preserve the battery.

What is the Average Lifespan of the BLUE GATE UPS Battery?

BLUE GATE UPS battery has an average lifespan of 2-3 years. However, the lifespan of a battery depends strictly on the usage of the Battery in terms of discharge time, discharge load and recharge time.

What Output Waveform Does BLUE GATE UPS Operate On?

The BLUE GATE UPS provides a pure sine wave form for its output. This is same as the output from utility power which most appliances/equipment use for operations.

What to do immediately after buying my UPS?

The UPS should be connected to main utility supply to charge for at least 24 hours before first usage. This initial charge boosts the UPS battery after being left uncharged during the periods of shipment from factory.

What Type of Battery Comes With the BLUE GATE UPS?

BLUE GATE UPS is designed to work with either internal or external battery.

The UPS with internal batteries contains one, two or more pieces of Blue Gate batteries designed to fit the capacity and shape of the UPS. These are usually for lower capacity UPS like BG650VA, BG1200VA, etc

For the BLUE GATE UPS designed with external battery compatibility, the batteries are to be installed by qualified engineers and technician in a protective cabinet to feed the UPS eg BG6.2LF, BG10.2LF, etc

Where can I Repair my BLUE GATE Inverter / UPS?

We have a highly responsive service center where all BLUE GATE products are repaired.

Why do I need BLUE GATE UPS?

You need the BLUE GATE UPS:

To prevent interruption of operation of your appliances and equipment when there is power failure from utility power supply.

To prevent electrical surges that may affect or destroy your appliances or equipment if connected directly to the power sources.

For its inbuilt AVR (Automatic Voltage Regulator) which protects your appliances and equipment from electrical voltage fluctuations from public utility power supply or generator




Inverters

Can I use an extension cord on an inverter?

Yes. While it is recommended that you keep the inverter as close to the batteries as possible, the load can be connected with an extension cord and located up to 200 feet away without signal loss.

Can I use my computer on an inverter?

Yes, computers and laptops can be used with an inverter.

Can Inverter power Air Conditioner, pumping machine and fridge?

It can power these devices but the capacity of the inverter should not be exceeded. So check the power rating of your load and be advised.

How Can I Know the Right Blue Gate Inverter for Me?

To determine the right inverter capacity for you, kindly contact our customer service representative on 0700BLUEGATE to get a load evaluation after which you can determine what inverter capacity will best meet your needs. Please download the Inverter Load Chart to compare our Inverter offerings.

How do I install inverter?

It is advisable to have your inverter installed by a qualified engineer/technician. Contact our customer service to help you arrange for our technician for your installation 0700BLUEGATE

How do I know that I’m over charging or undercharging my inverter battery(ies)?

BLUE GATE inverter contains an intelligent battery charger that does all the battery management. The Intelligent charger controls the charging rate hence to avoid over charging and extreme discharge of the battery. So, the issue of Overcharging is taken care of.

How does BLUE GATE Solar Inverter work?

A solar inverter converts DC power from solar panel to AC power.

It contains the solar charge controller that maximises the use of the sun in charging connected batteries as well as protecting the solar panels from damages from overload and battery return current.

BLUE GATE Solar inverter comprises of Solar inverter and Charger.

BLUE GATE Solar inverter works with Solar as well as AC power supply. It is a Hybrid Solar inverter.

How does Inverter work?

An inverter converts DC (battery) power into AC power. BLUE GATE Inverter is an integration of both inverter and charger. The charger charges connected batteries when AC power is available. When AC power is not available, BLUE GATE inverter supplies power to connected load from the battery(ies). When in use and AC power is available, the load is powered through conditioned supply from the inverter. If the AC power fails, the inverter automatically backs up the loads from the battery power uninterruptedly.

How fast will my inverter respond to power outage?

During an outage, BLUE GATE inverter will transfer from utility to battery power in about 8 milliseconds or less.

How long can I operate an inverter?

The runtime (i.e. amount of time that the inverter will power connected appliances without Utility power or generator) depends on the amount of battery power available and the power consumption of the connected load(s). In general, as you increase the load (e.g., plug in more equipment) your runtime will decrease.

How long can I run my appliances or electronics on inverter?

This all depends on the power your appliances consumes and your battery capacity.

On a rainy day, will a solar Inverter charge connected batteries?

The efficiency of the solar system depends on the intensity of the sun. This reduces when the weather is dull.

Should I leave my inverter on when Public Utility power is available?

Yes. When Utility power is available, the inverter/charger conditions AC power before passing it to your equipment and simultaneously charges connected batteries. When the Utility power is not available (during power failures), the inverter/charger automatically switches to battery power and your equipment continues to operate without interruption.

What determines the number of batteries to be used on a particular inverter?

Every inverter is designed with particular DC Voltage specification. The DC specifications determine the number of batteries to be used. E.g. A 24VDC Inverter requires two (2) pieces of 12Volts batteries (24VDC/12V, 12V=voltage of one battery) i.e. the Inverter DC Voltage divided by the voltage of the battery. This formula applies to all inverters.

What idea of electrical appliances can I use with my inverter?

All electrical appliances can be used on the inverter but the load should be kept within the inverter capacity to avoid overloading. The power rating of the inverter is written on the product label and the user manual of the inverter.

What is DC and AC power?

DC power: This is the electric power gotten from battery and Solar panel. It is used to power DC gadgets like inverter, mini-radios, rechargeable appliances, etc

AC Power: This is the electric power gotten from public Utility supply or power generators. It is used for all home appliances (eg radios, TV, fridge, lighting, etc), Industrial equipment, etc.

What is the difference between a pure sine wave and a modified sine wave inverter?

All AC devices are made to run on sine waveform power supply. Pure sine wave inverter produces a pure form of the sine waveform that is suitable for the operation of AC appliances. Modified sine wave inverter produces a waveform that tries to mimic the pure sine wave but not the same. Modified sine wave outputs causes connected inductive loads to hum and works less effectively. Modified sine wave inverters are less expensive. However, many sensitive electronic devices require the exact replica of AC power that a Pure sine wave inverter produces.

What Is The Difference Between Inductive And Resistive Load?

A resistive load does not require extra power at start-up eg Electric iron, etc whereas an inductive load requires extra power (called inrush current) at start-up e.g Air Conditioner, freezers, fridge, Fan, etc…

What is the difference between inverter and UPS?

Inverter converts battery energy to Alternating current while UPS provides immediate backup and protection to connected load(s) when utility power supply fails.

It takes energy from battery and inverts it to AC when Utility fails. Our Inverter and solar inverter is designed to have the UPS function.

What is your warranty policy?

Every BLUE GATE Product is warranted for 1 year except battery which has 6 months warranty. Within the warranty period every genuine customer’s product issues are handled free of charge.

What other major product do i need when installing inverter?

When installing BLUE GATE inverter, you also need battery(ies).

When installing BLUE GATE Solar inverter, you also need solar panels and battery(ies)

Where can I buy BLUE GATE power product?

You can contact us through our direct line  0700BLUEGATE  to find out the nearest location close to you

You can also buy online on Jumia Online Store. Kindly Visit www.jumia.com.ng

Who will repair the product when warranty period elapses?

We have a standard BLUE GATE Service Centre that is responsible for servicing all BLUE GATE products within the shortest possible time. All spare parts and technical know-how are available, backed up with well-trained engineers. We have service plans at affordable prices for the customer when the warranty period elapses. Hence, you can choose to pay for the repairs and spare parts of your product after the warranty period.