BLUE GATE

Frequently Ask Questions

Where can I buy BLUE GATE products?

BLUE GATE products are available for purchase at any reputable electrical and electronic retail store nationwide.
You can also contact us to advise you better: +2348097792211

What should I consider when choosing a dealer for BLUE GATE products?

Consider factors like dealer reputation, proximity, customer reviews, and availability of after-sales services when choosing a dealer.

What should I consider when choosing the right BLUE GATE product for my gadgets?

Consider the power requirements, compatibility with your devices, warranty, and specific features that meet your needs.

You can also contact us to advise you better: +2348097792211

What are power products, and why are they necessary?

Power products refer to devices and systems that supply, distribute, and regulate electrical power. They include a range of equipment such as Inverters, Uninterruptible Power Supply (UPS), and Automatic Voltage Regulators (AVR) (Stabilizers) etc. They are necessary because they ensure a stable and reliable power supply, protect electrical devices from power fluctuations, outages, and surges to maintain continuous operation, and extend the lifespan of machines and equipment.

What types of products does BLUEGATE offer?

BLUE GATE offers a range of high-quality-

  • UPS Systems (Online and Line Interactive)
  • Inverters
  • Inverter Batteries
  • Tubular Batteries
  • Automatic Voltage Regulators (AVR) (Stabilizers) and
  • Other power backup products.
What makes BLUE GATE products unique in the market?

BLUE GATE products are known for their advanced technology, durability, and efficient performance. Our products undergo rigorous testing and quality control processes to ensure they meet the highest industry and international standards. This results in durable, long-lasting products that provide reliable power under all conditions.

Also, a distinct feature of BLUE GATE products is their energy efficiency. Our products are designed with energy efficiency in mind, helping you reduce your energy consumption and costs. By incorporating energy-saving technologies and features, BLUE GATE products not only protect your equipment but also contribute to a greener environment.

Our products come with comprehensive warranties and excellent after-sales support, making them a trusted and preferred choice for discerning and more aware people.

How durable and strong is the BLUE GATE brand?

BLUE GATE is and has been synonymous with durability and strength for over two decades

BLUE GATE has built a reputation for reliability over the years. Our products are known for their consistent performance and durability, making us a trusted name in the power solutions industry. Customers continue to rely on BLUE GATE to provide uninterrupted power, even in the most demanding environments.

Our commitment to quality is unwavering too. BLUE GATE products undergo extensive testing and quality control processes to ensure they meet and exceed industry and international standards. This rigorous approach guarantees that every product delivered to our customers is built to last and perform at the highest level.

At BLUE GATE, we continuously invest in research and development to integrate the latest technologies into our products. This dedication to innovation ensures that our products remain at the forefront of the industry, providing customers with advanced solutions that stand the test of time.

Again, our products have been designed to withstand harsh conditions and heavy usage. Whether extreme temperatures, high humidity, or fluctuating power supply, BLUE GATE products are engineered to operate reliably and efficiently, ensuring maximum uptime and protection for your critical equipment.

We believe that our relationship with customers extends beyond the sale. Our relationship is built solely on TRUST. Hence, BLUE GATE provides exceptional customer support and service to ensure customer needs are met and that our products perform optimally throughout their life cycle. Our dedicated team of technicians is always ready to assist with any queries, maintenance, or troubleshooting needs. All BLUE GATE products come with reassuring warranty terms.  

As a testament, BLUE GATE has received numerous industry certifications and awards that attest to the quality and durability of our products. These recognitions reflect our commitment to excellence and our standing as a leader in the power solutions market.

By choosing BLUE GATE, you are investing in products that deliver long-lasting performance and peace of mind. Always remember it is a relationship built on TRUST.

BLUE GATE … Extremely Rugged and Reliable.

Are your products tested and certified for safety?

YES! Our products undergo rigorous safety testing and are certified to meet safety standards, ensuring the protection of both users and their devices.

We hold certifications for Safety EN50091-1, Electromagnetic Compatibility EMC EN 50091-2 Liv.A, and SON certification, demonstrating our commitment to delivering safe and reliable products.

Where can I learn more about your -Mission, Vision, and Core Values?

Our Mission, Vision, and Core Values are our guiding principles and compass. They represent the foundation of our commitment to excellence, and they drive our actions and decisions as we serve you. These principles are detailed on our website under the “BLUE GATE COMPASS” section

Read more- https://bluegateworld.com/bluegate-compass/

What is your commitment to customer satisfaction and support?

Our commitment to customer satisfaction is unwavering. Our philosophy is deeply rooted in “Optimal customer satisfaction in every BLUE GATE Experience

To keep to this, we offer exceptional pre-sales and after-sales support, ensuring our customers have a positive experience with our products. This is why we are readily available to address any inquiries or concerns you may have.

Check our “Contact Us page” to send us a message or call us at +2348097792211.

We would love to hear from you.

What is your policy regarding customer feedback and suggestions?

We highly value customer feedback and suggestions. This is one of the ways we can continually improve our products and service you better.

You can provide feedback or send us your suggestions through our customer support channels-feedback@bluegateworld.com

You can also send us a message through our website on our “Contact Us page”.

How does your brand cater to Nigeria's power challenges?

At BLUE GATE, we have a deep understanding of Nigeria’s unique power challenges and provide solutions that address these issues effectively. This is how and why we have been able to cater to the power needs of Nigerians-

  • Local Expertise-With years of experience operating in Nigeria, we are well-acquainted with the frequent power outages and voltage fluctuations that affect both urban and rural areas.

  • Customized Solutions– Our products, including inverters, batteries, and UPS systems, are specifically designed to handle the power instability prevalent in Nigeria. The components and materials of our products are deliberately used to ensure they withstand frequent power surges and provide reliable backups during outages.

  • Robust and Reliable Products– BLUE GATE products are built to be durable and dependable, ensuring that your homes, offices, industrial equipment, or labs remain powered and always protected.

  • Energy Efficiency– We prioritize energy-efficient technologies to help reduce overall power consumption and provide cost-effective solutions to our customers.

  • Comprehensive Support-Our commitment to customer satisfaction includes offering extensive after-sales support, installation, and maintenance services to ensure that our products continue to perform optimally.

  • Innovation and Adaptation-We continually invest in research and development to innovate and adapt our products to meet the evolving power needs of Nigerians, ensuring that we stay ahead in providing cutting-edge solutions.